When?
    Villages & Clubs Gift card Customer area
    Fancy a holiday?
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    +33 (0)5 47 74 30 72
    from 9am to 8pm, 7/7
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    Règlement en plusieurs fois sans frais

    FAQ - During my stay

    Are pets allowed on the pitches and in the accommodation?

    Pets are accepted in Côté Ô Villages & Clubs campsites (except for 1st and 2nd category dogs, as well as NAC), on request only for more than one pet, and for an additional fee, to be paid at the time of booking.
    Pets must be kept on a leash at all times. They are not allowed near the swimming pools, in the food shops or in the buildings. It is forbidden to leave an animal alone in the accommodation. Vaccination certificates for dogs and cats must be up to date and may be requested on arrival.

    Are the rentals equipped with duvets?

    All our accommodation is equipped with blankets or duvets and pillows. Sheets can be provided at an additional cost. For Prestige and Prestige SPA accommodation, bed linen and towels are included in the price.

    Is end-of-stay cleaning included in my booking?

    End of stay cleaning is not included in the price of the stay, except for accommodation in the prestige range. You have the possibility of adding the “End of stay cleaning” service to your reservation, by ticking the paying option in the “cleaning package” section, or by indicating it when you call us in the case of a reservation by telephone.

    Are the mobile homes equipped with heating and/or air conditioning?

    Some mobile homes are equipped with heating. To be sure, simply consult the description of our accommodation on our site, or ask our reservations team on +33 5 47 74 30 72. Air-conditioning is available in some of the accommodation at Côté Ô La Palmyre, Quartier Privilège.

    Can I connect to the internet on Côté Ô campsites?

    All Côté Ô campsites offer free shared low-speed WIFI access.

    How much does it cost to hire a bike from Côté Ô?

    The price of a bike rental varies according to the campsite you choose. Do not hesitate to ask at the reception upon arrival. For specific requests you can call the reservation centre on +33 5 47 74 30 72.

    What are the opening and closing dates of the Côté Ô campsites?

    As a rule, Côté Ô Villages and Clubs campsites are open from April to September. In 2022, our campsites will be open from 8 April to 25 September 2022.

    What are the arrival and departure times at Côté Ô Villages & Clubs campsites?

    For rentals: arrivals are from 4pm, and departures until 10am. All arrivals outside the opening hours must be agreed in advance with the reception.
    For the pitches: arrivals are from 14.00 and departures until 12.00.

    I have already paid for my stay. Do I still have to pay a deposit?

    Yes, this is a mandatory element. The deposit can be made before your arrival by credit card, via your customer area, or on the spot at your arrival by credit card, or by cheque (destroyed within a week after your departure).

    How much is the deposit?

    The amount of the deposit varies according to the type of accommodation booked:

    • For mobile homes: 300€.
    • For prestige bare pitches: 100€.
    • For bare pitches with or without electricity: 20€.
    Frais de dossiers offerts

    Fees offered

    Chèque Vacances Connect

    Holiday Voucher Connect

    Garantie annulation

    Cancellation guarantee

    CB - ANCV - Chèque - Virement

    CB - ANCV - Check - Transfer